Anonymous
map-marker Woking, Surrey

Poor control on advertising " you can't play here . . ."

The Kenco "you cant play here . . ." advert presently playing on you tube is just too much, over the top and very irritating. When one watches a you tube I don't mind adverts. Most can be skipped once they have been seen. On the other hand the Kenco long advert is repeated so many times within one you tube. To the point its more than intrusive and can't be skipped. I now hate them and the product you are trying to sell. I would rather use the dirt the stuff grows in. I don't make complaints as a rule. You have lost me and my family as customers. Finally your advert is sexist - it does not feature boys in equal quantities as girls. Wrong! Would the reader please pass this missive up the line of command until it reaches the person with the authority who may have a care to correct this.
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Yamir Aec

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Verified Reviewer
| map-marker Hamilton, South Lanarkshire

I have tried contacting this company via both email address and their online contact form with no success , for a company this size you would expect more

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It's about the company removing the detail as to what is in their 2in1 and 3in1 tubes once they have been taken out of their box. before it was detailed that it was either 2 in1 or 3 in 1 as we use both then these get mixed up and we are unaware as to what we are having until we taste which is too late
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User's recommendation: DONT GIVE UP

Ian B Uft

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Verified Reviewer

Reduced Quantity

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Kenco - Reduced Quantity
Kenco - Reduced Quantity - Image 2
Kenco Latte is by far my favourite and I buy it every week. Very disappointed that they have advertised on the packet the fact that they have reduced the packaging by 27% but not the fact that they have reduced the amount of Coffee you get. Sachets used to contain 158.4g now 130.4g...but I don't see a decrease in price, infact the prices have gone up significantly recently
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Pros:
  • Taste
Cons:
  • Price increase & quantity decrease

Preferred solution: Let the company propose a solution

User's recommendation: Buy less and check the packaging.

Frankey L
map-marker Portage, Indiana

Call in late

I had to take my step son to the hospital and I couldnt make it to work on time so I will be a couple hours late
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Anonymous
map-marker Torquay, England

Cant get my usual coffee

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I have had 2 in 1 sachet coffee for years,why can't I purchase anywhere,so annoying, its lovely coffee,tell where I can buy it in torquay devon.
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Shirley B Kza

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Verified Reviewer
| map-marker Portsmouth, England

Shirleybird69@***.com

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Hi my name is Shirley bird I bye Kenco cappuccino all the time and the last six boxes I have brought they have not got enough powder in them to make a nice cappuccino I always buy these at Tesco’s and they’re not cheap to buy so when I get them I would like to get my money‘s worth so if you could sort this out for me please I would be very grateful thank you Shirley bird
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Gunter Hot
map-marker Kingston Upon Hull, England

Kenco coffee found insect in it.

hi, today i went to drink coffee. i have some kenco coffee schets with me(3 in 1 smooth white coffee with sugar. i opened it and put it into hot water. when i was drinking it that little insect (loked like wasp)came into my mouth & i got shocked. i went and throw everything out of my stomach.this is a worst experience of life since i have being drinking coffee. cant trust on kenco anymore. i have decide to put this all in the local news paper. awiting for reply from kenco coffee company. Thanks. Prem premd63@***.com
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